In some cases, a single delivery method might be inadequate to meet your needs and objectives.
Contact us to learn how we have helped organizations create and deploy blended learning solutions that have improved organizational effectiveness and reduced costs.
Our expertise lies in determining the best delivery format combinations that will lead to the successful application of the knowledge.
Support Learners.
Anytime. Anywhere.
Contact us to learn more about how we can support your mobile learning solutions.
As smartphones and mobile devices become more prevalent, more opportunities to deliver just-in-time knowledge are available to support individuals in their job performance. Facilitador® can help you define and create a mobile learning solution to support your learners anywhere, anytime. We can make all of your courses available in mobile devices by using designs that adapt to a wide range of mobile devices as well as a desktop monitor.
In some instances, traditional instructor-led training makes sense as a stand-alone or as part of a blended approach.
Contact us to learn more about our approach to engaging instructor-led training that ensures the successful application of knowledge.
Facilitador® can help you create interactive and dynamic face-to-face training sessions based on adult learning theories. Our sessions follow a performance-based approach that rely on hands-on practice, skill acquisition and mastery, and immediate feedback loops.
Educational games engage us to learn, act, fail, and repeat this process towards the achievement of a self-accepted goal, out of our own free will or volition.
Read a recent article by Dr. Michael Aumann on Why Pay Attention to Games? To learn more about how we can use gamification strategies to your advantage, contact us.
The reason is because games have the ability to appeal to our intrinsic desires or motivators. Facilitador® can help you create educational games or elements of gamification into your training and development programs.
Virtual classroom sessions can easily end up being “information dumps” if they are simply recreations of the traditional classroom.
Get a virtual classroom demo. Watch a visual representation of the virtual classroom development process.
Our expertise lies in making sure that your live online training initiatives account for the lack of body language and social and visual cues to maximize engagement and facilitate the application of knowledge. Regardless of what platform you use (Adobe Connect, WebEx, Blackboard, etc.) we can create all the collaterals to make your live event a success, help deliver the sessions or train your trainers.
eLearning courses tend to forget the most essential key to successful learning transfer: how will the learners actually use the knowledge imparted after the course is taken?
Download a free copy of our Project Management eLearning whitepaper or our Developing eLearning Internally whitepaper. Get an eLearning demo. Watch a visual representation of our eLearning development process.
Our elearning courses are first and foremost concerned with how learners will use or apply the knowledge to improve themselves and their company. Our solutions are designed to facilitate the application of knowledge. In addition, our courses have been used to educate vendors, suppliers, partners, resellers, and customers: to inform partners of a new product, convey product changes to your sales team, announce a new service to your customers … The possibilities are endless! Contact us today to learn more from our elearning experts.
Claudia’s passion lies in working on innovative projects that leverage advanced learning technologies to deliver training effectively. She oversees all of the development teams during the project lifecycle to ensure full client satisfaction. She has over 20+ years of experience managing complex knowledge transfer projects spanning multiple SMEs, countries and languages. Her customer-centric approach and attention to detail make her a natural at surpassing client expectations and ensuring the process is smooth and trouble-free.
Claudia has multiple certifications in Instructional Design, Web-based Training, Project Management, and eLearning design. She is also a gifted interviewer, writer and editor in both Spanish and English. She has been an editor at a national publication and has written for El Nuevo Herald/The Miami Herald, New York Newsday, San Antonio Express News, Art Nexus, among many others.
She graduated Magna Cum Laude in Political Science from Barnard College and holds a Master’s Degree in Journalism from Columbia University.
Michael is an experienced and skilled learning and development professional with a proven track record of success who knows precisely how to focus a team to deliver maximum results. He oversees all client solutions’ architecture and remains a point of contact to ensure full client satisfaction. Michael leads the instructional strategy and consulting teams.
Michael has 26+ years of experience in multiple roles within various industries such as banking, business process outsourcing, contact centers, utilities, and software. His hands-on experience, including multiple previous projects with software applications, makes him a key member of the instructional strategy team.
Michael co-founded Facilitador®, LLC in 1999 and the Performance Agents division in 2003. As one of the creators of performanceAgents™’ proprietary methodology for replicating top performers, he is an expert in human performance improvement and knowledge transfer.
Michael holds a Doctorate and a Master’s Degree in Education with a focus on Workplace Learning from the University of Pennsylvania, Wharton / GSE. He received his B.A. from Hofstra University in New York. He has served on the Board of Directors for ISPI (International Society for Performance Improvement), is an active sponsor, presenter and member of ASTD (American Society for Training and Development) and is fluent in both English and Spanish.
Facilitador® turned around a performance-improvement solution on a tight timeline that enabled us to increase enrollment at reduced costs. Equally important, Facilitador® demonstrated the best qualities of a business partner: they always have the client’s interest first and foremost in mind, they demonstrate the highest levels of integrity, and deliver on their promises.
Facilitador® brings to the learning and development field a rare combination of bold innovation, theoretical understanding and business savvy. If you’re looking for a cost effective solution to your tough e-learning challenges, give Facilitador® a serious look.
