Assess needs to identify goals - What you want learners to be able to do when they have completed the instruction.

Conduct instructional analysis - After identifying the goal, we determine step-by-step what people are doing when they perform that goal. We determine the skills, knowledge, and attitude required to begin instruction.

Analyze learners and contexts - We analyze learner's current skills, preferences, and attitudes and the characteristics of the instructional setting.

Write performance objectives - The objectives will identify the skills to be learned, the conditions under which the skills must be performed, and the criteria for successful performance.

Develop assessment instruments - Instruments that are parallel to and measure the learner's ability to perform what was described in the objectives.

Develop instructional strategy - We identify the strategy to be used to achieve the terminal objective. The strategy will include pre-instructional activities, presentation of information, practice and feedback, testing and follow-through activities. The strategy is based on current adult learning theories, the characteristics of the medium used to deliver the instruction, the content being taught and the characteristics of the learners.

Develop and select instructional materials - Using the instructional strategy, we produce the instruction: facilitator and participant guides, storyboards, overhead transparencies, presentations, videotapes, learning objects, e-Learning, simulations, games.

Evaluate - We design and conduct formative evaluations of the instruction to collect data on how to improve the instruction.